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Influencing Employee Performance Through Expectations

Your expectations of people influence to a great extent the way they perform, according to authorities in sociology. This finding has implications on the management of subordinates. Supervisors will understand and draw the best results from their subordinates by keeping in mind the five key elements of the so-called “self-fulfilling prophecy,” as follows:

• We form certain expectations of people or events.

• Knowingly or unknowingly, we communicate our expectations of people to them through various cues.

• People tend to respond to our cues by acting accordingly.

• The end-result is that people conform to our expectations, making our initial expectations a reality.

• A circle of self-fulfilling prophesies follows.

The self-fulfilling prophecy gives rise to a few other corollary principles, which include:

• High expectations lead to higher performance while low expectations result in lower performance.

• Good performance due to high expectations makes us like the person more; lower performance due to low expectations causes us to like the person less.

• People who conform to our expectations, whether high or low, make us comfortable while those who perform unexpectedly make us uncomfortable.

• Forming expectations of other people is natural and unavoidable.

• Once formed, expectations about ourselves tend to be self-sustaining.

Team Building Workshops Benefit Employees

In an effort to further strengthen employee commitment to their work and to the company they work for, our Human Resource Development (HRD) department has embarked on extensive employee self-enhancement seminar workshops corporate-wide.

Now half-way in its implementation, the teambuilding workshops, a knowing-thyself enrichment program, has been designed to boost employee morale, inculcate positive attitude towards work, enhance “openness” and honesty in work areas as components of ideal behavior, and to help employees develop better perspective about themselves, the people they work with and the company they work for. Teambuilding workshop, perfect venue to gain better perspectives on the people we work with and the organization we work for.

Conducted by the IMPACT (Improved Management, Performance, Attitude, Communication and Teamwork) Consultancy Group, Inc., the teambuilding workshop is considered as “wholistic” learning process where participants - from managers to supervisors down to monthly paid employees - are benefited by its four-pronged training objectives.

The four-day course is focused in the application of a four leveled method of learning on self-awareness, career direction, work relationships and leadership skills.

Severino Tabasuares, Jr., Senior Manager for Personnel Administration and HRD said the teambuilding workshop is a manifestation of the Company's deep concern for personal and professional upliftment of its employees.

A training component of HRD's Supervisory Development Program, workshop participants learn to bring out the best in themselves through pursuit of excellence in both their personal and professional lives.

Currently being conducted in Davao, Bugo and Plantation, these teambuilding workshops also serve as a “driving force” to the company's frontline workforce - an important human resource in Del Monte's over-all structure.

Taking great interest in the program, Michael J. Clark, Vice President for Corporate Industrial Relations and Personnel, has encouraged all senior executives to provide moral support to their participating subordinates. In fact, it has almost become a rule for them not to miss out on the graduation rites for their respective subordinates.

Your attitude means a lot

Most of the better workers prefer that a supervisor be firm and set high standards. But two things must exist for you to get the results and respect you want.

One - be a good performer yourself. Don't kid yourself, the workers know whether you're doing a good job or not. And they resent someone asking them to do a superior job when he can't do it himself.

Two - handle personnel problems in a mature way. Show your workers the same respect that you want for yourself.

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